Vodafone Netherland FMC Consulting Services
Fixed Mobile Convergence for the Enterprise
Vodafone Netherlands on behalf of Alcatel-Lucent Professional Services.
- First phase
- FMC to the enterprise customer
- Second phase delivery model
- Third phase “proof-of-concept” trials and services initiation with key friendly customers
- Forth phase SOW and DDR for implementation
- Fifth phase
Vodafone Netherlands on behalf of Alcatel-Lucent Professional Services.
- Identify and develop sales opportunities within Vodafone NL to launch its Fixed Mobile Convergence (FMC) and Data services in Wireless-IMS environment for the Enterprise market.
- First phase
- Performed detailed market intelligence studies, competitive assessments (BT, C&W, ISP’s, SI’s, Channel resellers, etc,)
- Developed business plan and operating model to enable execution and implementation of advanced services
- FMC to the enterprise customer
- Seamless service across fixed and mobile endpoints and across technologies: I. Mobile, II. Fixed, III. Dual mode, data network interconnectivity and data center and applications hosting, full IT/Voice integration
- ‘Vodafone One’ for all corporate mobile services, services BLENDING (fixed and mobile), centralized service control for the enterprise, fixed, mobile & data bundled offer to the enterprise customer
- ‘One stop shop’ for all services to the enterprise (offer bundling), fixed line services ‘corporate-wide’, through wholesale xDSL and hosted PBX solution, data network interconnectivity and data center & applications hosting.
- Second phase delivery model
- Structural solutions to unresolved issues for a commercial service
- Outline solution evolution path based on: define functional and architectural boundaries - operator’s systems used to deliver services, manage systems, provide customer-level interfaces, and most critical to interface to outside systems needed to seamlessly delvers next-generation-type services to customers, service logic, wireless service delivery platform, evolution of VF NL’s network to an IMS architecture with next Generation IN architecture/platform, future advanced capabilities such as Wi-Fi – GSM handover, IT integration
- Hosted IT – data and application center, organization impact for Vodafone OpCo as an FMC service provider
- Considered the kind of skills is required additionally to develop, test, launch and support such services?
- What is the typical service provider Opex for running such services?
- Third phase “proof-of-concept” trials and services initiation with key friendly customers
- Designed network architecture based on VoIP overlay the GSM network to enable FMC, services and operational call flows
- Data platform using Microsoft Office Communicator
- Exchange and Conferencing servers to enable email
- Instant Messaging (IM), collaboration, presence
- Video/audio/web conferencing.
- Forth phase SOW and DDR for implementation
- Coordinated integration activities and managed strategic partnership
- Ericsson (MSC)
- BroadSoft (LFS)
- Covergence (SBC-CSTA gateway)
- ACME (SBC)
- Audiocodes (Enterprise MGW)
- Microsoft (LCS)
- Alcatel-Lucent (Conferencing Server)
- Lucent (MGW)
- Edgewater (Enterprise GW)
- Arvato Systems (Hosting MS servers, Presence, Make/Receive calls - voice communication, Send/Receive IM, Invoke e-mail client application, Initiate audio conferencing, do application/data sharing office communicator)
- FW, OSS/BSS, etc,.
- Fifth phase
- Service implementation for Multinational Corporation (MNC)
- Integration of existing and new OSS/BSS
- NMS (HP-OV)
- Fault management tools
