Vodafone Group Consulting Services

Case Study I: Vodafone Group API exposure 

 - Network openness, open APIs, which will enable carriers to tap into new opportunities for revenue growth

• ICT-Centric Offerings - Service industry research based existing ICT solutions for Vodafone Operating companies
• Development of ICT integration Solutions
• Explore NFV / SDN / CS cloud services and other new service models to improve software product life cycle value
• Build competitive ICT solutions for network maintenance business impact
• Application architecture design and optimization
• Complete service architecture design and optimization ( performance, security, usability, reusability, testability, maintainability)
• Professional services and solution support

• Services exposure enablement and control
  
• Products and services for integrating network data with IT data assets in areas such as
  
• Master data management
  
• Service catalogs
  
• OSS/BSS - CRM/Billing/Provisioning/Order management
• Subscriber profiling and data analysis
  

• Retrieval of OpCo Product Catalogue
  
• Creation (& credit checking) of new customers
  
• Management of existing customers
• Customer eligibility checking for products and offers
  
• Taking of direct customer payments (via cards and vouchers)
  
• Management of customer payment methods
  
• Retrieval of customer billing history
  
• Validation of customer input
  


Case Study II: IT Integration and Business Enterprise Analytics

Business development and solution architect for Huawei, provided a comprehensive Technical Marketing Solution on several projects.

• PLEX (Cloud Broker for Vodafone), to enable Cloud Layered Architecture into Vodafone Enterprise stack for business transformation (e.g., product and life cycle management) via cloud strategy using structured business processes and professional services (Application migration onto Vodafone PLEX). Offer Vodafone PLEX platform using Vodafone Enterprise stack for vertical sectors 

1. Health Cloud (Tele-health and Mobile Health)
   

1. Telco M2M Cloud
2. Government Cloud
3. SME and Retail, etc.

Global Resource Aggregation Software as a Service (SaaS)

• Telecom Application & RCS
• Content and Applications
• Connected Home
• Smart Pipe

Platform as a Service (PaaS) - Network exposure and Service Access (Mondrian API)

• CRM
  
• Billing
  
• BI
  
• ERP
  
• Retail
  
• Online
  
• ESB
  

Unified management

• Network Abstraction
  

Infrastructure as a Service (IaaS) - Vodaplex (VF’s Cloud)

• B2B Integration Platform
  
• 3ed party vendors integration
  
• Network and IT transformation
  
• Tighter integration of OSS/BSS,
  
• Cross domain Integration (exposure to network assets)
  

Collaboration and interaction

• Service platforms
  
• Resource management platforms (PCC and RACF)
  
• Flexibility in service access (provide subscribers with seamless and flexible access to fixed or/and mobile broadband service through any possible terminal, whether it be PC, STB, tablet, or smartphone.
  
• QoS differentiation



Case Study III: IT Structured D elivery

- Methodologies and Integrated Solution

• Developing practical road maps, gained from optimizing networks in complex IT environments.
  
• Strong project management and integration capabilities
  
• Ecosystem of leading NEP and CSP
  
• Ability to scale from local to global rollouts
  
• Proactively manage and monitor network
  

Enterprise analytics

• Customer analytics 
• Develop a single view of the customer and customer relation management (creates deep awareness of customer, operations and network behaviors to help create process effectiveness, efficiency and optimization across the value chain)
• Predictive capabilities that bring application transition to an optimized realization
• Incorporate customer analytics within the IT Integration framework
• Develop a comprehensive view of customer preferences 
• Track customer interactions across all channels and touch points in real time 
• Develop infrastructure and integration building block for more advanced capabilities

Case Study IV: Intelligent analytics and autonomics

• Creates a highly dynamic and efficient information-centric enterprise, capable of continuous improvement
• integrates insight along with automated, analytics-driven BP throughout the value chain 
• A system that is automated and aware of real-time events can provide input to promote solutions for immediate execution. This include:

1. Competitive benchmarking
   
2. Web analytics
   
3. Content Analytics
   
4. Social analytics
   
5. M2M Communication Services
   
6. Advanced metering Infrastructure
   
7. Consumer Digital Right Management
   
8. Mobile Virtual Network Enablers (MVNEs)
   
9. Network Performance Management Tools
   
10. Integrated Policy and Charging Control Solution
    
11. Integrated Network and Enterprise resource management
    
12. Data integration and analytics
    
13. Integrated business intelligence
    
14. Gather KPI and CEM
    
15. Transfer data into relevant, integrated, timely and actionable information