3UK Managed Services Mobile Consulting Services
Case Study: 3UK Managed Services Program and ICT Transformation on behalf of Huawei Professional Services
As lead solution architect for Huawei, I provided a comprehensive RFQ response and final customer presentation for solution design documentations and guidelines for the End-to-End (E2E) operational model and managed services. Huawei won this managed services bid recently, a $250 Million a year contract for five years. This Includes:
- Service Management
- Core Resource Management
- Network Data center operations
- Resource Transition
- Service Assurance
- IT Applications Resource Management
- IT operations and Business service operation
- Services for RAN Backhaul Network
2. VAS Transformation Program (E2E Managed VAS)
- Business Operation
- Service Management
- Resource Management
- E2E VAS Managed Services
- Network Data center operations
- Deployment and Acceptance testing
- Service Assurance
- IT Applications Resource Management
2. VAS Transformation Program (E2E Managed VAS)
- Business Operation
- Service Management
- Resource Management
- E2E VAS Managed Services
Case Study: 3UK Managed Services Program and ICT Transformation on behalf of Huawei Professional Services
As lead solution architect for Huawei, I provided a comprehensive RFQ response and final customer presentation for solution design documentations and guidelines for the End-to-End (E2E) operational model and managed services. Huawei won this managed services bid recently, a $250 Million a year contract for five years. This Includes:
- Services assurance functions based on ITIL V3 from existing to target operating model:
- Service Management
- Service support readiness
- Service Change management
- Service Problem management
- Service Incident management
- Core Resource Management
- Resource Performance Management
- Project Deployment management
- Resource Performance Management
- Project Deployment management
- Resource Problem management
- Resource Incident management
- Resource changed management
- Resource Operation
- Network Data center operations
- CS & PS Network Operations
- Portal and content operations
- Configuration management
- Technical support group
- 3ed Party vendor management
- Resource Transition
- Deployment and Acceptance testing
- Resource Service Development & Integration
- Resource Design & Build
- Service Assurance
- Service Quality Discovery (SQD) service
- Device Discovery service
- QoE Discovery service
- VIP Care Service
- VAP (Very Annoyed Person) Rescue Service
- Service Quality Improvement (SQI) service
- Service Quality Management/Assurance (SQM/SQA) service
- IT Applications Resource Management
- Resource service assurance
- Resource Performance Management (KPI, KQI, CEM)
- Project Deployment management
- Resource Problem management
- Resource Incident management
- Resource changed management
- Service Desk
- Resource Operation
- IT operations and Business service operation
- Technical operation
- Configuration Management
- Vendor management
- Deployment
- System Integration
- Services for RAN Backhaul Network
- Transport and IP Services
- Core network services
- Value added services
- ICT application services
2. VAS Transformation Program (E2E Managed VAS)
- Business Operation
- Service Consulting
- Service Planning
- Service Strategy
- Business Model
- Service Innovation (Open service platform)
- Service Management
- Service Integration
- Partner Management
- Content Management
- Resource Management
- Site Operation
- Fault management
- Storage & Backup
- E2E VAS Managed Services
- Service Planning
- Readiness and Fulfillment
- Services Operation
- Services Assurance
- Platform Consideration
- Ecosystem
- OperationalResource Problem management
- Resource Incident management
- Resource changed management
- Resource Operation
- Network Data center operations
- CS & PS Network Operations
- Portal and content operations
- Configuration management
- Technical support group
- 3ed Party vendor management
- Resource Transition
- Deployment and Acceptance testing
- Resource Service Development & Integration
- Resource Design & Build
- Service Assurance
- Service Quality Discovery (SQD) service
- Device Discovery service
- QoE Discovery service
- VIP Care Service
- VAP (Very Annoyed Person) Rescue Service
- Service Quality Improvement (SQI) service
- Service Quality Management/Assurance (SQM/SQA) service
- IT Applications Resource Management
- Resource service assurance
- Resource Performance Management (KPI, KQI, CEM)
- Project Deployment management
- Resource Problem management
- Resource Incident management
- Resource changed management
- Service Desk
- Resource Operation
2. VAS Transformation Program (E2E Managed VAS)
- Business Operation
- Service Consulting
- Service Planning
- Service Strategy
- Business Model
- Service Innovation (Open service platform)
- Service Management
- Service Integration
- Partner Management
- Content Management
- Resource Management
- Site Operation
- Fault management
- Storage & Backup
- E2E VAS Managed Services
- Service Planning
- Readiness and Fulfillment
- Services Operation
- Services Assurance
- Platform Consideration
- Ecosystem
- Operational
